Privacy Policy

We may collect the following categories of information:

• Contact details you provide (for example name, email, company, and message content) when you use a contact form.
• Compatibility checker inputs such as formulation text or files you upload, along with basic product metadata you enter to run a check.
• Technical and usage data such as IP address, device/browser type, approximate location derived from IP, timestamps, and pages viewed—typically through server logs or common analytics tools if enabled.

We use information for purposes such as:

• Operating, securing, and improving our websites and tools.
• Responding to inquiries and evaluating partnership or OEM requests.
• Processing compatibility submissions, generating reports, and maintaining audit trails needed for service quality.
• Complying with law, enforcing our terms, and protecting rights and safety.

We may use cookies and similar technologies for essential site function (for example security, load balancing, or remembering preferences where applicable).

If analytics or marketing pixels are enabled, they may collect usage data as described by those providers. You can control many cookies through your browser settings.

We do not sell your personal information. We may share information with:

• Service providers who assist us with hosting, email delivery, analytics, security, or customer support—under contractual obligations to use data only as instructed.
• Legal recipients when required by law, court order, or to protect IonFuse, users, or the public.
• Business transfers in connection with a merger, acquisition, or asset sale, subject to appropriate safeguards.

We retain information only as long as needed for the purposes described in this policy, unless a longer period is required by law. Retention can vary by data type (for example server logs vs. submitted formulation materials).

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure.

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain processing or to port data.

To exercise rights or ask questions, contact us using the details below. We may need to verify your request.